FAQ

What customer support opportunities do you offer?
You may always contact us by e-mail and ask for support. You may also use our online chat or create a ticket. Every issue is important to us. Therefore, we will do our best to provide you with the most professional and competent customer support.
BENEFITS OF A REGIONAL REPRESENTATIVE?

Representative Ambassadors receive special residences where they live free of charge. They also receive a variety of other benefits, including: -

  • Subsidized health insurance, a full payment on how to be a professional trader in the Australia and five weeks of annual leave, including paid flights to and from their holiday destination with the addition of $2,000 each month, but you will need to invest under the Plan 3 package and also have 15 or more active investors (10) who have an active investment, while (5) others should invest in the Plan 3 before you can reach this representative offer in our company.
• Home and vehicle allowances of $1,000 every month for (2) years
• You are also entitled to automatically qualify for future bonus offer coming your way!
• Plus other benefits that would be added regarding to how good you do the job.

How can I get "Representative" status in order to increase my referral rewards?
1) you must be an active investor.
2) You must also have 15 or more referrals as active investors
What is the minimum withdrawal amount a user can request>
You can withdraw a minimum of $100
Can anyone reinvest more than three times or more?
You can only reinvest as many times as you want,
Minimum withdrawal?
The minimum amount of withdrawal a user can request is $100. Any withdrawal less than $100 would be rejected.
Do I need to consider any fees or commissions when withdrawing funds?
The company does not charge any fees or charges for the withdrawal of funds. All you need to do is to keep in mind the actual exchange rate that will be used to convert your invested amount and the fees that electronic payment systems may charge to facilitate transactions.
Systematic Upgrade
The systematic upgrade is usually done every year to prevent any cyberattacks and this process comes with its own required charges that will also be added to your account.
Synchronization
Synchronization is required only when you encounter series of error in your account.
May I cancel my deposit before it is complete?
In case of early deposit closure, We can take 90% of the deposit amount.
Can I put the company on my blog or monitoring?
Yes, You can put the company on your blog or monitoring.
What trading experience do your traders have?
This is a corporation and trading is our core business. Our traders have a successful experience of working on the largest global platforms.
Which electronic payment systems are available for the investment process?
Investments can be made through the following electronic payment systems: Bitcoin, Ethereum, Litecoin, BNB, Doge and USDT.
How can I start earning money by inviting partners to the company?
To start inviting partners, Create an account here, Share link with your friends and generate traffic to our website, Get Rewarded and Earn Money from our website.
For what minimum amount can I purchase a financial package?
The minimum deposit with the company is USD 100.
Can I be sure that my funds are safe?
We have created a special department that distributes risks and selects the best insurance offers from around the world.
On which stock exchanges does Platinium Trade trade?
Our specialists trade in the following markets: New York Stock Exchange, National Association of Securities Dealers Automated Quotation, Japan Exchange Group, Euronext, Shanghai Stock Exchange, London Stock Exchange and Hong Kong Stock Exchange.
Does the company operate legally?
The company is registered in Australia and has a registration certificate.
What does Company do?
The company conducts collective financial transactions. The main functions of the company are diversification of financial operations and management of the financial portfolio which includes securities of different issuers and other types of stock instruments. By the situation, these financial intermediaries buy and sell securities by redistributing capital to promising industries and companies.
Can I transfer funds from one personal account to another?
The transfer of funds from one personal profile to another is strictly prohibited.
On what days do I make a profit at Platinium Trade?
Profits are accrued everyday as long as you have an open position.
How long does it take to withdraw funds?

Withdrawal requests from the company's clients are processed by the financial department in manual mode, after a thorough check. The maximum processing time for a request is 24 hours.

Can I create several personal accounts?
You cannot register more than one active accounts. If you have not used an already registered account to create a partnership  structure,
you can subscribe to it again and use it for your investment or create a new partnership structure.
How do I create a personal account on your website?
You can create an account by clicking the “Sign up” button. Click it and follow the instructions of our system regarding your next steps to register your personal account.
How can a company generate such a high profit for investors?
By applying diversification, advanced technologies based on an own developed base can maintain profitability at the highest level.
Is Platinium Trade a financial pyramid?
Not. Since we carry out actual activities and fully meet the standards of a business entity.
Can I use the company as an exchanger?
We reserve the right to withhold up to 12% of the transfer amount for using the company as an exchange resource.
Do I need to specify my payment details when registering an account?
You may fill them out after you have created an account. However, when making withdrawal, you will still be required to submit your preferred account/wallet for withdrawal.
Can I delete my personal profile?
By registering a personal account, you agree to and accept our Terms of Use. Here you agree that you cannot delete your personal account. Thus, by registering your personal account, you agree to waive any rights to delete it.
If I want to create a group, channel or chat on social networks, what do I need to do?
You need to contact us in advance and inform us about this action. 

The most important rule of the group, channel or chat room must be kept private and you personally monitor all the activities. 
This is done for the comfort and safety of our partners. 
If these actions are violated, we will block your account until you comply with these conditions.
For how long is Platinium Trade planned to be operating?
Platinium Trade Investment has been in existence since 2018. 
and you’ll understand that you can always make money with us.
What minimum/maximum amount may I withdraw?
  You can always withdraw your available balance at contract expiration
May I use different payment systems for replenishment?
You may use any payment system the company works with to replenish your balance.
How many financial packages can I open at the same time?
At Platinium Trade, you can open an unlimited number of financial packages simultaneously.
Why are we the leader in the financial markets?
Platinium Trade has extensive experience in the stock, futures and foreign exchange markets. We take emotional responsibility for every aspect of our work, we highly value subject expertise and an insatiable appetite for learning. Besides, we are the only company where you will be able to use a continuous accrual system that is fully automated.
Do I have to pay income tax?
You do not have to pay income tax, the tax is paid by the company for all customers at the end of each quarter. At the end of the year, you can request reports and receipts if you need them.
Can the company offer its services outside of United States?
Yes. Platinium Trade is an international company offering its services all over the world via its website: www.platinium-trade.net. Consequently, Platinium Trade means unlimited online investments without any geographical boundaries.
How long has Platinium Trade been operating?
Platinium Trade was first registered in 2018. Since then, the company has been working with private investors
In 2021, the company launched the www.platinium-trade.net trading platform.
Can I change my up liner?
You cannot change your superior partner.
How many partners can I invite to the company?
You can invite an unlimited number of partners. The more you invite, the faster your partnership status grows, thus you get more profit per partner, depending on your status.
At what time does profit accrue?
The profit accrual takes place at the exact time the deposit was made. Greenwich Mean Time.
Where can I get my referral link?
You can get your referral link in your personal profile and at the sidebar.
What is an active personal account?
Every registered customer has the right to create more than one account using the same computer or IP address. However, all existing accounts should not be linked through a single referral link or used to create a single partner structure. Otherwise, the operation of such personal accounts will be stopped to further investigate all the circumstances that led to their creation and purpose. An “Active personal account” is an account that has been created without a direct link to any other user account.
Do I need KYC Verification?
Yes, KYC verification is mandatory for customers looking to withdraw 1000 dollars and above.
The aim of KYC is not to annoy our customers with bureaucracy and paperwork, but to prevent our platform from being used, by criminal elements for money laundering, identity theft, terrorist financing, tax evasion and other fraudulent activities. It also enables us to understand our customers and their financial dealings to serve them better and manage our risks prudently.
Does the company use its funds in the investment process?
Yes. About 50% of working capital is provided by one of our highly specialized funds.
Is the company's activity legal?
Absolutely. We fully meet all the Australia law obligations regarding compliance with commercial deals and tax payment.
Can Platinium Trade be classified as HYIP?
Only in terms of the amount of profit our clients receive, nothing more. Any other resemblance is unacceptable for our team.

FOR INVESTORS!

By investing in Platinium Trade, you receive profit by deposits, including through the successful trading of our robots. However, having fulfilled certain conditions for the structure turnover and personal deposit, you can also expect to receive a personal licensed copy of our company's trading robot. Details can be found in the investor's personal account.

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Platinium Trade is an international company that operates in the field of investment and exchange of funds.